Privacy Policy – Waggys Wheels
Effective Date: 12 January 2026
At Waggys Wheels (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website waggyswheels.co.uk or book our services.
1. Information We Collect
We may collect the following information from you:
- Personal Details: Name, email address, phone number, and home address.
- Pet Information: Your dog’s name, breed, age, health requirements, and vaccination details.
- Booking Information: Dates, times, and services booked.
- Payment Information: Collected securely via our payment provider.
- Website Usage Data: IP address, browser type, pages visited, and interactions on our site (via cookies).
2. How We Use Your Information
We use your data to:
- Provide and manage bookings for our dog transport and exercise services.
- Communicate with you about your bookings, updates, or promotions.
- Ensure the safety and wellbeing of your dog while in our care.
- Improve our website, services, and customer experience.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your data. We may share information with:
- Service providers for payment processing or email communications.
- Regulatory or legal authorities if required by law.
- Veterinary professionals in case of emergencies involving your dog.
4. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to any inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Withdraw consent at any time.
To exercise your rights, contact us at info@waggyswheels.co.uk
5. Cookies
Our website uses cookies to enhance your experience. Cookies may collect anonymous data about website usage. You can disable cookies in your browser, but some features may not function properly.
6. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. All payment transactions are securely processed via trusted providers.
7. Retention of Data
We will retain your personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
8. Changes to this Privacy Policy
We may update this policy periodically. The latest version will always be available on our website.
9. Contact Us
If you have questions about this policy or our data practices:
Email: info@waggyswheels.co.uk
Address: Waggys Wheels, 43 Tower Street, Harrogate, HG1 1HS, UK